Installation Coordinator

2019-03-29 12:03:372019-04-03Job Place
Job TypePermanent
AreaFareham, HampshireFareham
SectorTelecommunications - Installation
Start Date
Job RefJP:17201622152

Job Place has been instructed by this Award-Winning and Friendly Telecommunications Company in Fareham to recruit for an Installations Coordinator on a full-time and permanent basis.

The role of an installations coordinator is a key position within the customer service delivery department and is suitable for candidates that have project management experience gained within the Telecoms industry.

The company offers a host of outstanding benefits including financial incentives, pension, a negotiable salary and generous and supporting senior management team.

Key Responsibilities of an Installations Coordinator

  • Acting as a central point of contact for all new customers
  • Managing a number of projects from initial sale through to completion
  • Validating orders for telephony products
  • Liaising with both the customer and engineers with internal and external suppliers to ensure a smooth transfer / installation of service.
  • Following up with the customer via email and telephone to ensure complete satisfaction
  • Handing the completed customer over to the Account Manager

The company are looking for applications from candidates with demonstrable experience gained within, preferably a customer service / order provisioning role in a Telecoms Company but will consider applicants from IT or other Technical Service Delivery backgrounds with experience of managing multiple projects

Preference will be given to candidates with a Project Management Qualification. 

Salary is dependent on experience and qualifications up to a maximum of £45,000

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